This FAQ will be updated and can be changed over time!
General:
Q: How to get ranks?
A: You can purchase Ranks in our shop: https://www.shop.dwarvencraft.net
Q: How do you join a game?
A: You may use the compass to select a game and right click the NPC to join a game.
Q: What is a rank?
A: To have an overview of all ranks we have, do /rankinfo
Q: What are Dwarvencraft Coins?
A: Dwarvencraft Coins are global coins that you receive by playing games and they can be used to buy stuff in the shop
Q: What is Void Excess?
A: Void Excess can be used to buy cosmetics or to craft Void Crates. It can be obtained by getting duplicate cosmetics from the Void Vault.
Q: Where can I apply for staff?
A: If you would like to apply for staff, please visit: https://forum.dwarvencraft.net/viewtopic.php?t=7
Q: How do I contact staff?
A: You may contact Helpers and Mods everytime you encounter them on our server. Consider using our support on discord as well though: /discord
Q: Who is Admin?
A: You can view a full staff list here: https://web.dwarvencraft.net/staff
Q: What is the delivery dwarf?
A: The Delivery Dwarf rewards you with daily and weekly rewards. You can also vote for our server there to obtain additional coins!
Q: Why don’t I get VIP/XP rewards?
A: You need the required rank to obtain those.
Q: How do I return to spawn?
A: Use your compass to return to spawn.
Q: Do I have to pay to use the shop?
A: You only pay Dwarvencraft Coins in the ingame shop, no real money.
Q: How do I get Cosmetics?
A: You can obtain Cosmetics by opening Void Crates, which can be found by hanging around in the Mainlobby.
Q: How do I unlock certain Cosmetics?
A: You can unlock cosmetics using Void Excess too. Beware, not all cosmetics can be unlocked that way though!
Q: What are Clans?
A: Clans can be compared with groups that you can join. Each clan has its unique clantag. There are also clan stats for certain games.
Q: How do I join a clan?
A: You can join a clan by receiving an invite and by confirming with /clan join <clanname>
Q: What are network levels?
A: Network Levels can be earned by playing games. Each level has a reward waiting for you, some cosmetics can only be unlocked that way. There is also a Level leaderboard!
Q: How do I join other Lobbies?
A: Just use the nether star in your hotbar and select the lobby you wish to join.
Q: Why can’t I see other players?
A: You most likely have players visibility disabled. Activate it again in your Settings > Player Visibility
Q: How do I hide players?
A: You can hide players in your Settings > Player Visibility . Be aware that this only hides players in main lobbies though, game lobbies have their own temporary player hider.
Q: I bought a rank but it’s not working, what should I do?
A: Please contact us on our Discord Server by opening a support ticket explaining your problem: /discord
Q: Is the server cross platform?
A: Yes. You can join using Geyser with Bedrock but you won’t get any support with that!
Q: How do I fly?
A: Flying requires VIP, once you have that rank do /fly
Q: Is there a Discord?
A: Yes, there is a discord do /discord for more info.
Q: What does that tag next to your name mean? (clantag)
A: This is the clantag of the clan the player is in.
Q: Why can’t I access games like Skyblock (survival, homelands)?
A: You are most likely in the wrong version, please use 1.19+ to connect!
Q: What does BETA mean?
A: BETA means that the server in its current state is not 100% done yet and that there will be improvements and more stuff added in the near future.
Q: How do I increase my level?
A: You can increase your level by playing games.
Q: What is the Void Vault?
A: The Void Vault can be used to open Void Crates for cosmetics or to manage your Void Gifts.
Q: What is the gift inventory?
A: The Gift Inventory can be used to gift other players in the lobby. Gifts can be obtained from level rewards.
Q: Can I open up crates faster?
A: As an XP you can open up multiple crates at the same time.
Q: I don’t like my rank, can I get a refund?
A: As written in our terms and conditions we do not do any refunds, sorry.
Q: Can I host a private game?
A: That does not work.
Q: What does linking to discord do?
A: You may link your account to discord to receive your ingame rank on the discord server as well.
Q: When I enter an parkour, my hotbar items change, how do I get the old ones back?
A: Simply click the leave parkour item.
Q: How do I report?
A: You can report a player by using /report <player>. If you want to report a bug, use /bugreport
Q: Why do I have lag spikes?
A: This can be related to several things, I do not know, sorry!
Q: Why do my skin layers disappear?
A: That is an odd minecraft bug but that we are working on a fix for that.
Q: How do I friend people?
A: To add a friend, do /friend add <player>
Q: How do I private message people?
A: You can only private message players from your friendlist. To add a player, do /friend add <player>
Q: How do I block people?
A: To block/ignore a player, do /ignore <player>
Q: I have been banned, is there any way to come back on your server?
A: Please contact a Helper/Moderator on our Discord Server or In-Game (depending) for an appeal.
Q: Will there be more games in the future?
A: Yes, we will add more games over time, I do not know which ones though.
Q: Will there be more ranks in the future?
A: For now we have not planned any more ranks.
Q: How to play <game>?
A: Each main lobby game hub explains how the game works and the game servers have their own /help command that has more information on the game.
Q: My cosmetics won’t show up ingame?
A: Cosmetics are for lobbies only.
Q: How to leave a game lobby?
A: To leave a game lobby, do /leave. To return to the Main Lobby, do /hub
Q: Where can I see when my XP Rank expires?
A: To see how long your XP Rank lasts, go to Settings > General Information . It is displayed there.
UHC:
Q: How do I join a team?
A: Click on the sword in your hotbar, you will find all settings there.
Q: Will you add more kits in the future?
A: More stuff will be added over time, yes.
Bedwars:
Q: What is that number next to my name?
A: That number shows the amout of wins you have.
Survival Games:
Q: Will you add more kits in the future?
A: More stuff will be added over time, yes.
Q: Is teaming allowed?
A: Yes, you may team up with other players.
Q: What is that number next to my name?
A: That number shows the amout of wins you have.
Arcade:
Q: What is that number next to my name?
A: That number shows the amout of wins you have.
The Arena:
Q: What is that name next to my name?
A: That is your rank that you earned by playing ranked games. For an overview of all ranks, do /help > Modes
Q: What is elo?
A: Elo can be earned by winning ranked games. Losing ranked games will decrease your elo.
Q: How do I increase my rank?
A: You can increase your rank by earning elo. Do /help < Modes for a list and requirements of each rank
Q: Why can’t I play any ranked games?
A: You need to have 5 wins in any non-ranked mode in order to play ranked mode.
Skywars:
Q: What is that number next to my name?
A: That number shows the amout of wins you have.
Q: Will you add more kits in the future?
A: More stuff will be added over time, yes.
Q: Why can’t I vote in skywars?
A: In order to vote, you need VIP.
Q: How do I unlock skywars cosmetics?
A: Skywars cosmetics can be purchased in the mainlobby shop.
Q: Skywars particles are distracting, can I disable them?
A: You can disable any skywars particles in the particle menu.
Survival:
Q: How to claim land (etc)?
A: All survival mechanics can be looked up in the /help menu
Homeland:
Q: How do I whitelist players to my homeland?
A: To whitelist a player please use the compass and click the player head to open the management options.
Skyblock:
Q: How do I increase my island level?
A: Island levels will increase with the amount and value of blocks you have on your island.